Frequently Asked Questions

We primarily serve Calabar and the greater Cross River State. For Starlink deployments and remote connectivity projects, we can work anywhere in Nigeria. Contact us to confirm coverage for your specific location.

Simply contact us via our contact form, phone, or WhatsApp. Our team will assess your location, recommend the best plan, and schedule a free site survey. Installation is typically completed within 3–5 business days.

After you choose a plan, our engineers will visit your location for a site survey (free within Calabar). We then schedule the installation, which takes 2–4 hours on average. We configure all equipment and test the connection before we leave.

Yes, you can upgrade your plan at any time. Simply contact us and we will adjust your bandwidth — in most cases with no new hardware required.

Our residential plans are month-to-month. Business and enterprise plans typically have 6 or 12-month contracts with SLAs. We can discuss flexible arrangements for specific needs.

Call or WhatsApp us immediately. Active clients on business and enterprise plans receive priority support around the clock. Residential clients are attended to within the next business day.

Yes. Our shop carries MikroTik, Ubiquiti, Cisco, and more. All equipment sold by us comes with installation support and a warranty. Browse our shop or contact us for custom orders.

Yes, you can purchase equipment from our shop for delivery or pickup. If you later need help with configuration or installation, our engineers are available.

Starlink hardware costs vary. Contact us for the current price of Gen 3 equipment and our installation fee. We handle everything from procurement to activation.

It depends on your property size and layout. Our engineers will conduct a free security survey and recommend the optimal number and placement of cameras.

We accept bank transfer, online card payments via Paystack, and cash for in-person transactions. Recurring subscription payments are processed securely online.

Yes. We offer quarterly and annual maintenance contracts for internet infrastructure, CCTV systems, and network equipment. Contact us for a tailored quote.